Showing posts with label ADA. Show all posts
Showing posts with label ADA. Show all posts

Thursday, February 8, 2018

IM SO SORRY! I NEED AN INTERPRETER! AGAIN, I’M SO SORRY!



I’m not the type of person to feel strongly about standing up for my rights. Well, I take that back. I do feel strongly, but I have a hard time insisting on my rights being taking care of. For example, many years ago I met with a therapist. He flat-out told me that he refused to pay for an interpreter and that, if I wanted him to see me, I would need to pay for my own. Instead of explaining the ADA to him and insisting that he accommodate my needs, I shrunk down in my seat and just started saying stuff like, “Oh, that’s OK. I’m sure there are agencies out there who will pay for an interpreter for me. You don’t have to pay a thing. I’ll be fine.” Which, just in case you don’t know, isn’t quite accurate.  It’s the therapist’s legal obligation to provide accommodations for me (an interpreter in my case) for his services. That doctor had me so intimidated that I’ve since found it hard to request accommodations with any doctor or group at any time. Pretty sad, eh?


My kids go to a charter school. I have had a few occasions when I’ve needed an interpreter. When I’ve asked, they have always – ALWAYS – said yes and gotten me an interpreter. Yet, it’s still scary for me to ask. Why is that? It’s not really fair for me to feel scared to ask for something that is rightfully mine. I do though. I shrink down like a little kid and beg for accommodations. One day, I hope to be able to stand up for myself with confidence and explain my needs and demand my rights be met. Until that day, I’ll sill request interpreters. I’ll just be scared doing so. Kind of pathetic, but that’s the way it is.

Monday, October 21, 2013

Are People's Needs Being Met?

We’ve come a long way since the days of serious oppression vented toward the deaf and hard of hearing population. Things such as interpreters and phones are now readily accessible in most situations. Most. So, when I found myself a patient at a nearby mental health facility, I was quite surprised at the workers’ attitude toward me and my deafness.

I should first let you know that this specific admission was, by far, not my first time being there. Not only are accommodations the law, but these people knew me by name when I got to my unit. You’d think they’d already know about my needs. You’d think it anyway….

The first main problem I had was the fact that several of the nurses didn’t believe that I couldn’t lipread.  “All deaf people lipread. I think she’s faking for attention’s sake.” One nurse in particular took many people aside and said, “If you catch her lipreading, come tell me. I don’t believe she can’t.” Now, why would I fake something just to make my life more difficult than it already is?

After a few admissions, I think the staff finally “got it” that I need an interpreter, but in there lay another problem…cost.

Although they were usually good about calling for a ‘terp, the problem was when that ‘terp should leave. A ‘terp was scheduled from 9 till 12 and from 1 till 4 for groups, meeting with my doctor or case manager, etc. But they would often give me medicine to de-stress me and it made me unbelievably sleepy. However, when I would lay down to try to sleep it off for a half hour or so, they would send the interpreter home—saying that they didn’t want to have to pay for an interpreter if I wasn’t awake to use them.

But what about the doctor? They would send the ‘terp home and then, later, would say the doctor needs to talk with me or that group is happening and it was mandatory to go. What they didn’t understand was that ‘interpreters are paid on a two-hour basis. No matter when they actually left, the hospital would still have to pay for the full two hours at a time. So, sending them home didn’t save anyone money and it made me miss the doctor or nurse or any professional who needed to speak with me.

Another problem that was never rectified while I was in-patient, was the telephone. Technically, it would be best if they had a video phone hooked up for deaf patients to use. They said they “thought they had a TTY around here somewhere,” but, not only was it yet to be found, but no one I know has one anymore. They’re very outdated,  So I would need to have my interpreter call on a regular land line phone, tell me what the person on the other end said and then let me speak into the phone and answer them. No privacy whatsoever. It was just wrong.

While I was in there this last time, several of my interpreters commented to their agency regarding how mistreated I am as far as communication goes. When I was discharged from the hospital, I worked with the customer rights’ unit at the agency and was told that things would be different next time. Next time? I hope I don’t have a “next time,” but I guess, if I do, at least (hopefully) it will be able to meet all of my needs.

Friday, October 5, 2012

I Had The Right To Remain Silent…At Least I Think I Did…




Some things just don’t happen every day: You finding $100 in your wallet, Tom Hanks personally requesting you to co-star with him in his next Oscar-worthy movie, or your being arrested and formally charged with a DUI when you don’t even drink. Sure, a couple of those things would be wonderful to happen, but handcuffs and police stations make watching Joan Rivers’ face more appealing.

A few weeks ago, I started the day like any other. After getting everyone ready for school and forcing them to eat some breakfast whether they were hungry or not, I set off to drop my kids at their wonderful charter school. On my way home, I became parched and decided to stop at a near-by gas station to get one of my guilty pleasures of sweetened iced tea.

However, starting to pull out of the parking lot, I became distracted and very gently bumped the back bumper of the car in front of me.  With absolutely no damage whatsoever, the guy in that car insisted on having the police come to make a report. I think that was because he felt awkward dealing with a deafie and also I was acting slightly inebriated since I can’t lipread and they didn’t even understand that I was Deaf in the first place.

When the police did finally arrive at the scene, I got out of my van and started staggering around. I simply couldn’t stand up straight. I get this way when standing after sitting for a while. But it sure didn’t look like I was experiencing momentary dizziness to everyone around me! In fact, I’m sure I looked completely dead-on drunk!

Then, the officer approached me and started asking me questions. I must have informed him that I was completely deaf a million times. I also told him I couldn’t lipread and had no idea what he was saying. He pondered this for about two seconds, and then continued talking to me in exactly the same manner as before. Ugh!

I took the Breathalyzer test, which showed 0 alcohol in my body, but even that didn’t seem to matter much. I believe he read me my rights as he handcuffed me, put me in his car, and took me to jail, but there’s no way I could have understood him. Nothing was written down for me and no interpreter was present. Is that even legal? Doesn’t the rights he probably read me include a, “Do you understand these rights,” at the end? Because if he did read them to me, I surely didn’t understand. In fact, that entirely morning/experience, left me understanding absolutely nothing!

I could go on and on about what happened that day, but with a case of severe memory loss and the fact that they had me in custody for hours and hours before an interpreter showed up at the jail, (meaning I was confused and completely ignorant to anything anyone said), it wouldn’t be extremely informative.

But here I am, charged with a DUI when I don’t even drink or do drugs. They’ve even informed me that I could be facing thousands of dollars in fines and jail time to serve if convicted!

I arrived at my first court appearance and, again, there was no interpreter scheduled. We all had to wait around for more than an hour, after informing the clerk of my ‘terp needs, for one to even show up. Grrrrr…… And now they’re waiting for my blood labs to be done and reported (they did a blood/alcohol test, which will unquestionably come back as 0). Then they want to see me in court again. My hope, of course, is that they’ll dismiss the charges and leave me alone. And they’d better remember to schedule a ‘terp this time around.

So, as you can see, being Deaf and working with the police, especially if they don’t comprehend what special needs a Deaf person might have, is nothing but a big pain in the butt! Maybe this all has a reason though. Didn’t someone once say that everything happens for a reason? Maybe this is all a way of insisting I stop drinking copious amounts of sweetened tea. When you think about it, if I’d never stopped for my guilty pleasure, I would have simply gone home and enjoyed the rest of the day.

Let’s just hope that all of this takes care of itself as quickly as possible. I don’t experience worry and stress all that well. 

Sunday, November 28, 2010

INACCESSIBLE LIVE THEATRE -- EVEN WITH AN INTERPRETER!


Many of you know that, in the past I did professional theatre. Moving to Grand Rapids, MI, and losing all of my residual hearing has changed that, however, as the opportunities simply aren’t there. But that hasn’t stopped my love for watching live theatre—both musicals (which were my specialty) and straight plays.

So, when I saw that a theatre close-by was showing a world premier of the production, “Sleepy Hollow—A Musical Tale,” AND I found out it was going to be interpreted, I quickly bought out five seats in the interpreter’s section and announced to my husband and children that we were in for a treat!

Our tickets arrived in the mail a couple of days later (the theatre was close, but still not close enough to drive just to pick up tickets). I was so hyped!! I was ready to enjoy an afternoon of live theatre and be included as well. We’d seen “The Miracle Worker” a few months prior, but it wasn’t interpreted. Although I did know the story and could follow the story line, I admit it was a bit boring to sit there and watch people talk to each other in silence. I got enough of that hanging out with hearing people, anyway.

The afternoon of the play, we arrived a little early. We’d never been to this theatre and didn’t know just how large it would be…or if it would be difficult to find our seats. There was no need to worry, however, as the theatre was relatively small and finding the spot at the front of the stage, where two people stood all in black, didn’t take a rocket scientist.

When we got to our row and found our seats, I was a little surprised to find that we got the very first five seats. I’m not sure why I was surprised though. It’s not like there’s usually a large crowd of deaf and hard of hearing theatre patrons at the shows. But seeing as this was the only interpreted performance, I guess I thought we wouldn’t have been first. Usually, that would be a good thing. This time? Not so much.

I was seated at the very far left of the stage. My 10-year-old daughter desperately wanted to sit next to me during the performance. So, the two of us are waaaay over on the side and the two interpreters were right smack dab in front of us. Not like in central view. Oh, no. They were practically standing in our laps. Not only was it very difficult to watch them sign so close up, but my daughter (nor I) could see nothing but them. We couldn’t see the stage at all. I felt so sorry for her and tried to get her to trade places with my husband, but she didn’t want to, and, quite honestly, neither did my husband. I didn’t blame him.

After the first act, we had a short intermission. One of the interpreters asked if we could see OK. When I explained that I couldn’t see a thing but big, black shirts and waving hands, she suggested we move up a row (which was empty) and sit in the middle, in front of the stage. This would put us in the very front row. I didn’t want to, but my daughter did (and she didn’t want to do it alone), so, like a good mother, I obliged.

The second half of the show was worse than the first! Oh, the performance and singing and show itself were quite amusing and entertaining (so, I was told), but I had to rely on secondhand comments for that information.

As we sat in the front row, I had to turn my head completely to the side to see the interpreters, leaving it impossible to watch both them and the show at the same time. And, as if the theatre were taunting us and trying to get back at us for suggesting they’d done a poor job of seating, the end of the show involved a huge smoke sequence, where tons of smoke was pumped out into the audience. And, being in the center of the very first row, all I can say is I couldn’t breathe for a good minute and a half. My face turned as blue as my shirt and I think my eyeballs began to protrude from their sockets. It wasn’t pretty, or enjoyable. And I didn’t know why the smoke was coming, because I couldn’t see the interpreters to explain what was happening in the show!

But I survived. I survived it all. The interpreters. The show itself. The seating. The smoke. The complaints from everyone in the family about the bad seats. I survived it. But would I do it again? I’m not so sure.

It seems to me that it would be much easier on everyone if theatres were built with the intention on accommodating everyone. Of course, that’s not always going to happen. Not to mention that I’m quite certain this theatre was built long before the ADA came around.

Next month, there’s an interpreted production of, “Annie.” A musical I adored as a child and adore even to this day. However, it’s at that same theatre. I know what I would be getting myself into. Seems the balcony’s first row seats would be much better to watch the interpreters, but I don’t think that’s how it works. Do I brave the weather and attend a musical I know will be less than enjoyable for me because of the seating? Or do I stay home and rent the movie, pointing out the differences between that and the actual play? Oh, I guess it’s a moot question. With Christmas coming and being poor anyway, it’s not like we can even afford the seating. But the question still remains…. What can we do to provide appropriate and comfortable seating and accommodations for the deaf and hard of hearing live theatre patrons?